Welcome to byporte.com. Porte Inc and/or its affiliates ("Porte")
provides a web business application on-the cloud
and other
integrated products and services to you when you use the software
provided by Porte
(collectively, "Services").
BY CLICKING THE "I ACCEPT" BOX OR OTHERWISE
ACCEPTING THIS AGREEMENT BY EXECUTING AN
ORDER FORM THAT
INCORPORATES THIS AGREEMENT ("ORDER FORM"), YOU AGREE TO BE BOUND
BY
THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF YOU ARE ENTERING
INTO THIS
AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL
ENTITY, YOU REPRESENT THAT YOU
HAVE THE AUTHORITY TO BIND
SUCH ENTITY AND ITS AFFILIATES TO THE TERMS AND CONDITIONS
OF
THIS AGREEMENT, IN WHICH CASE, REFERENCES TO "YOU" OR "YOUR" AS
USED IN THIS
AGREEMENT SHALL REFER TO SUCH ENTITY AND ITS
AFFILIATES. IF YOU DO NOT HAVE SUCH
AUTHORITY, OR IF YOU DO
NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS AGREEMENT,
YOU
MUST SELECT THE "I DECLINE" BUTTON AND MAY NOT USE THE SERVICES.
PORTE
SERVICES AGREEMENT
This Porte Services Agreement (this "Agreement") is
made between Porte and the individual or entity that has
executed
this Agreement ("You" or "Your"). This Agreement sets out the terms
and conditions that govern
orders placed by You for the
purchase and use of the Services under this Agreement.
IF
YOU REGISTER FOR A 30-DAY FREE TRIAL FOR OUR SERVICES, THE TERMS AND
CONDITIONS OF
THIS AGREEMENT SHALL ALSO BE APPLICABLE TO THE
FREE TRIAL.
You may not access the Services if You are
Our direct competitor, except with Our prior written consent. In
addition,
You may not access the Services for purposes of monitoring their
availability, performance or
functionality, or for any other
benchmarking or competitive purposes.
Table of Contents
1. Definitions
2. Free Trial
3. Our Responsibilities
4. Use of the Services and Content
5. Non-Porte Providers
6. Fees and Payment for Purchased Services
7. Proprietary Rights and Licenses
8. Confidentiality
9. Representations, Warranties, Exclusive Remedies and Disclaimers
10. Mutual Indemnification
11. Limitation of Liability
12. Term and Termination
13. Who You Are Contracting With, Notices, Governing Law and Jurisdiction
14. Data Protection
15. Security
16. General Provisions
1.DEFINITIONS
"Account Updater Service" is a feature
in the Porte application that enables a User to update his or her
payment
account information.
"Affiliate" means any entity
that directly or indirectly controls, is controlled by, or is under
common control
with the subject entity. "Control," for
purposes of this definition, means direct or indirect ownership or
control
of more than 50% of the voting interests of the
subject entity.
"Agreement" means this Porte Services
Agreement.
"Content" means information obtained by
Porte from publicly available sources or third party content
providers
and made available to You through the Services, or pursuant to an
Order Form, as more fully
described in the Documentation.
"Documentation" means the applicable Service's Trust and
Compliance documentation, and its usage guides
and policies,
as updated from time to time, accessible via byporte.com or login
to the applicable Service.
"External-Facing Services"
means an approved system of tools and resources in an operating
system that
enables developers to create software or process
of bringing together data from and to Porte's on-the-cloud
services
to function as authorized system integrators.
"Free
Trial Services" means the products and services that are ordered by
You under an Order Form or
provided to You under a free
trial, and made available online by Us.
"Malicious
Code" means code, files, scripts, agents or programs intended to do
harm, including, for
example, viruses, worms, time bombs and
Trojan horses.
"MasterCard" shall mean MasterCard
WorldWide, Inc.
"Merchant" shall mean aUser
established under this Agreement that engages in the sale of goods
or
services.
"Order Form" means an ordering
document or online order specifying the Services to be provided
hereunder
that is entered into between You and Us or any of
Our Affiliates, including any addenda and supplements
thereto.
By entering into an Order Form hereunder, Your or Your Affiliate
agree to be bound by the terms and
conditions of this
Agreement.
"Payment Gateway" is the communication
tool that enables a Merchant or You to authorize, settle and
manage
credit card and electronic check payments.
"Payment
Gateway Agreement" is the agreement executed by a Merchant
governing the provision of
Payment Gateway Account services.
"Payment Network" shall mean Visa, MasterCard, or any other
electronic payment system used to process
transactions made
by credit cards for products or services.
"Service"
or "Services" means the Porte on-the-cloud services (including
related software or program) that
You have ordered under an
Order Form, and more specifically described in the Order Form.
"System Integrations" means a process of bringing together
the component subsystems into one system
and ensuring that
the subsystems function together as a system.
"Transaction"
means any credit card or electronic check authorization, credit,
debit, capture or settlement
request, or decline transaction,
or any request for fraud risk evaluation submitted or completed by
a Payment
Gateway, or any payment profile update under the
Account Updater Service.
"Visa" shall mean Visa, Inc.
"User" means an individual who is authorized by You to use a
Service, for whom You have purchased a
subscription (or in
the case of any Services provided by Us without charge, for whom a
Service has been
provisioned), and to whom You (or, when
applicable, Us at Your request) have supplied a user identification
and
password (for Services utilizing authentication). Users may
include, for example, Your employees,
consultants,
contractors and agents, and third parties with which You transact
business.
"We," "Us" or "Our" means the Porte company
described in Section 13 (Who You Are Contracting With,
Notices,
Governing Law and Jurisdiction).
"You" or "Your"
means the individual or entity that has executed this Agreement.
"Your Data" means electronic data and information submitted
by or for Customer to the Services, excluding
Content and
Non-Porte Applications.
2. FREE TRIAL
2.1 If You register on Our
website for a 30-day free trial, We will make one or more Free
Trial Services
available to You on a trial basis free of
charge until the earlier of the following is reached (a) the end of
the
free trial period for which You registered to use the applicable
Free Trial Service(s), (b) You reach
the maximum use of the
number of Free Trial Service(s) allocated in the free trial plan,
or (c) the start
date of any Service subscriptions ordered by
You for such Service(s), or (d) termination of the Free
Trial
Services by Us in our sole discretion.
2.2 Additional
trial terms and conditions may appear on the trial registration web
page. Any such
additional terms and conditions are
incorporated into this Agreement by reference and are legally
binding.
2.3 The Free Trial Services are provided on an "as is" and
"as available" basis and We do not offer any
technical or
other support or offer any warranty for such Free Trial Services.
2.4 Certain Services and features will not be available
under the Free Trial Services and any information
or data
that you enter into the Free Trial Services, or customizations made
to the Free Trial Services
by or for You will be permanently
loss unless you (a) purchase a subscription to the same Services
as
those covered by the free trial, (b) purchase applicable upgraded
Services, or (c) migrate or export
such information or data
before the end of the free trial period. Please review the
applicable Service's
Documentation during the free trial
period so that You become familiar with the features and
functions
of the Services before You make Your purchase.
3. OUR RESPONSIBILITIES
3.1. Provision of
Services. We will (a) make the Services and Content available to
You pursuant to this
Agreement and the applicable Order
Forms, (b) provide applicable Porte standard support for the
Services
to You at no additional charge, (c) use commercially reasonable
efforts to make the online
Services available 24 hours a day,
7 days a week, except for: (i) planned downtime (of which We
shall
give advance electronic notice as provided in the Documentation),
and (ii) any unavailability
caused by circumstances beyond
Our reasonable control, including, for example, an act of God, act
of
government, flood, fire, earthquake, civil unrest, act of terror,
strike or other labor problem (other
than one involving Our
employees), Internet service provider failure or delay, Non-Porte
Application,
or denial of service attack.
3.2
Customer Service. During the term of this Agreement, and provided
that there is no outstanding fees
due and owing by You to Us
and You are otherwise not in breach of any of the terms and
conditions
of this Agreement, We shall provide customer
service to You via telephone and email.
3.3 Technical
Assistance. We will provide reasonable technical assistance to You
as may be necessary
and appropriate to assist You in using
the Services effectively.
3.4. Protection of Your
Data. We will maintain administrative, physical, and technical
safeguards for
protection of the security, confidentiality
and integrity of Your Data. These safeguards will include, but
will
not be limited to, measures for preventing access, use,
modification or disclosure of Your Data
by Our personnel
except (a) to provide the Services and prevent or address service
or technical
problems pertaining to the Services, (b) as
compelled by law in accordance with Section 8.3
(Compelled
Disclosure) below, or (c) as You expressly permit in writing.
4. USE OF SERVICES AND CONTENT
4.1
Subscriptions. Unless otherwise provided in the applicable Order
Form or Documentation, (a)
Services and access to Content are
purchased as subscriptions, (b) subscriptions may be added
during
a subscription term at the same pricing as the underlying
subscription pricing, prorated for
the portion of that
subscription term remaining at the time the subscriptions are
added, and (c) any
added subscriptions will terminate on the
same date as the underlying subscriptions.
4.2 Usage
Limits. Services and Content are subject to usage limits,
including, for example, the quantities
specified in Order
Forms and Documentation. Unless otherwise specified (a) a quantity
in an Order
Form refers to Services that You purchase for the
initial subscription term and any renewal
subscription
term(s) as set forth in Section 12.2 (Term of Purchased
Subscriptions).
4.3 Your Responsibilities. You will
(a) be responsible for Your Users' compliance with this Agreement,
Documentation
and Order Forms, (b) be responsible for all activities that occur
under Your and/or
Your Users' usernames, passwords or
accounts or as a result of Your or Your Users' access to the
Services,
(c) be responsible for the accuracy, quality and legality of Your
Data and the means by
which You acquired Your Data, (d) use
commercially reasonable efforts to prevent unauthorized
access
to or use of Services and Content, and notify Us promptly of any
such unauthorized access
or use, (d) use the Services and
Content only in accordance with this Agreement, Documentation,
Order
Forms and applicable laws and government regulations, and (e)
comply with terms of service
of any Non-Porte Applications
with which You use the Services or Content.
4.3.1
Payment Network. Transactions to be settled through Services and
Content come with APIs
connections to Payment Network. Unless
otherwise expressly provided, You shall be solely
responsible
for the costs of Payment Gateway in accordance with the provider's
Payment Gateway
Agreement. You agree to be bounded by the
Automatic Payment Clearing House Association Rules
as
promulgated by the National Automatic Clearing House Association
that are in effect from time to
time during the term of this
Agreement.
4.3.2 Regulatory Compliance. You remain
solely responsible for Your regulatory compliance in connection
with
Your use of the Services. You are responsible for making Us aware
of any technical
requirements that result from Your
regulatory obligations prior to entering into an Order Form
governed
by this Agreement. We will use our best endeavors to cooperate with
your efforts to
determine whether the use of the Services is
consistent with Your regulatory requirements. In this
respect,
additional fees may apply to any additional work performed by Us or
changes or
modifications to the Services.
4.4
Usage Restrictions. You will not (a) make any Service or Content
available to, or use or permit use of
any Service or Content
for the benefit of, anyone other than You or Your Users, unless
expressly
stated otherwise in an Order Form or the
Documentation, (b) sell, resell, license, sublicense,
distribute,
make available, rent or lease any Service or Content, or include
any Service or Content in
a service bureau or outsourcing
offering, (c) use or permit use of a Service or Non-Porte
Application
to store or transmit infringing, libelous, or
otherwise unlawful or obscene material, or to store or
transmit
any material in violation of third-party privacy rights, (d) use a
Service or Non-Porte
Application to store or transmit
Malicious Code, (e) interfere with or disrupt the integrity or
performance
of any Service or third-party data contained therein, (f) attempt
to gain unauthorized
access to any Service or Content or its
related systems or networks, (g) permit direct or indirect
access
to or use of any Service or Content in a way that circumvents a
contractual usage limit, or
use any of Our Services to access
or use any of Our intellectual property except as permitted under
this
Agreement, an Order Form, or the Documentation, (h) copy a Service
or any part, feature,
function or user interface thereof, (i)
copy Content except as permitted herein or in an Order Form or
the
Documentation, (j) frame or mirror any part of any Service or
Content, other than framing on Your
own intranets or
otherwise for Your own internal business purposes or as permitted
in the
Documentation, (k) access any Service or Content in
order to build a competitive product or service
or to
benchmark with a Non-Porte product or service, or (l) reverse
engineer any Service (to the
extent such restriction is
permitted by law). Any use of the Services in breach of this
Agreement,
Documentation or Order Forms, by You or Users that
in Our sole opinion threatens the security,
integrity or
availability of Our services, may result in Our immediate
suspension of the Services. In
addition to any other rights
afforded to Us under this Agreement, We reserve the right to take
remedial
action if any material violates the above usage restrictions,
including removing or disabling
access to such material. We
shall have no liability to You in the event that We take such
remedial
action.
4.5 Removal of Content and
Non-Porte Applications. If We are required by a licensor to remove
Content,
or receive information that Content provided to You may violate
applicable law or third-party
rights, We may so notify You
and in such event You will promptly remove such Content from Your
systems.
If We receive information that a Non-Porte Application hosted on a
Service by You may
violate Our External-Facing Services or
applicable law or third-party rights, We may so notify You and
in
such event You will promptly disable such Non-Porte Application or
modify the Non-Porte
Application to resolve the potential
violation. If You do not take required action in accordance with
the
above, We may disable the applicable Content, Service and/or
Non-Porte Application until the
potential violation is
resolved.
4.6 Audit. We may audit Your use of the
Services (eg. through the use of software tools) to assess
whether
Your use of the Services is in accordance with Your order. You
agree to cooperate with Our
audit and provide reasonable
assistance and access to information. Any such audit shall not
unreasonably
interfere with Your normal business operations. You agree to pay
Us, within 30 days of
written notification, any fees
applicable to Your use of the Services in excess of Your rights
under the
Order Form or the Documentation. We shall not be
responsible for any of Your costs incurred in
cooperating
with Us in the audit.
5. NON-PORTE PROVIDERS
5.1 We may make
available third-party products or services, including, for example,
Non-Porte
Applications and implementation and other
consulting services. Any acquisition by You of such
products
or services, and any exchange of data between You and any Non-Porte
provider, product
or service is solely between You and the
applicable Non-Porte provider. We do not warrant or
support
Non-Porte Applications or other Non-Porte products or services,
whether or not they are
designated by Us as "certified" or
otherwise, unless expressly provided otherwise in an Order Form.
5.1.1 The Services may enable You to link to, transmit Your
Content to, or otherwise access other
websites, contents,
products or services, and information of third parties. We do not
control and are
not responsible for such third party website
or any such third party content, products or services,
and
information accessible from or through the Services, and You agree
to bear all risks associated
with access to and use of such
third party websites and third party content, products or services
and
information.
5.2. Non-Porte Applications and Your
Data. If You choose to use a Non-Porte Application with a Service,
You
grant Us permission to allow the Non-Porte Application and its
provider to access Your Data as
required for the
interoperation of that Non-Porte Application with the Service. We
are not responsible
for any disclosure, modification or
deletion of Your Data resulting from access by such Non-Porte
Application
or its provider.
5.3. Integration with Non-Porte
Applications. The Services may contain features designed to
interoperate
with Non-Porte Applications. To use such
features, You may be required to obtain access to such
Non-Porte
Applications from their providers, and may be required to grant Us
access to Your
account(s) on such Non-Porte Applications. We
cannot guarantee the continued availability of such
Service
features, and may cease providing them without entitling You to any
refund, credit, or other
compensation, if for example and
without limitation, the provider of a Non-Porte Application ceases
to
make the Non-Porte Application available for interoperation with
the corresponding Service
features in a manner acceptable to
Us.
6. FEES AND PAYMENT FOR PURCHASED SERVICES
6.1.
Fees. You will pay all fees specified in the Order Forms. Except as
otherwise specified herein or in an
Order Form,(i) fees are
based on Services and Content subscriptions purchased and not
actual
usage, (ii) Your order(s) is non-cancelable and fees
paid are non-refundable, and (iii) quantities of the
Services
or Content purchased cannot be decreased during the relevant
subscription term.
6.2. Invoicing and Payment. You
will provide Us with valid and updated credit card information for
the
purposes of making payment(s) under an Order Form. By
providing Your credit card information to
Us, You authorize
Us to charge such credit card for all Services listed in the Order
Form for the initial
subscription term and any renewal
subscription term(s) as set forth in Section 12.2. Such charges
shall
be made in advance, either annually or in accordance with any
different billing frequency stated
in the applicable Order
Form. If the Order Form specifies that payment will be made by a
method
other than a credit card, We will issue an invoice to
You in advance and otherwise in accordance
with the relevant
Order Form. You understand and agree that You may receive multiple
invoices for
the Services You ordered. Unless otherwise
stated in the Order Form, all fees are due and payable to
Us
within 30 days from the date of the invoice. You are responsible
for providing complete and
accurate billing and contact
information to Us and notifying Us of any changes to such
information.
6.3. Overdue Fees. If any invoiced
amount is not received by Us by the due date, then without limiting
Our
rights or remedies under this Agreement and/or in law, (a) We shall
be entitled to charge interest
on all overdue fees at the
rate of 1.5% of the outstanding balance per month, or the maximum
rate
permitted by law, whichever is lower, and/or (b) We may
condition future subscription renewals and
Order Forms on
payment terms shorter than those specified in Section 6.2
(Invoicing and Payment).
6.4. Suspension of Service
and Acceleration. If any amount owing by You under this Agreement
or any
other agreement for the Services is 30 or more days
overdue (or 10 or more days overdue in the
case of amounts
You have authorized Us to charge to Your credit card), We may,
without limiting Our
other rights and remedies, accelerate
Your unpaid fee obligations under such agreements so that all
such
obligations become immediately due and payable, and suspend the
provision of the Services
to You until such amounts are paid
in full. Other than for customers paying by credit card or direct
debit
whose payment has been declined, We will give You at least 10 days'
prior notice that Your
account is overdue, in accordance with
Section 13.2 (Manner of Giving Notice) for billing notices,
before
suspending the provision of Services to You.
6.5.
Taxes. Our fees do not include any taxes, levies, duties or similar
governmental assessments of any
nature, including, for
example, value-added, sales, use or withholding taxes, assessable
by any
jurisdiction whatsoever (collectively, "Taxes"). You
are responsible for paying all Taxes associated with
Your
purchases under this Agreement. If We have the legal obligation to
pay or collect Taxes for
which You are responsible under this
Section 6.5, We will issue an invoice to You and You will pay
that
amount unless You provide Us with a valid tax exemption certificate
authorized by the
appropriate taxing authority. For clarity,
We are solely responsible for taxes assessable against Us
based
on Our income, property and employees.
6.6. Future
Functionality. You agree that Your purchases under this Agreement
are not contingent on the
delivery of any future
functionality or features, or dependent on any oral or written
public comments
made by Us regarding future functionality or
features.
7. PROPRIETARY RIGHTS AND LICENSES
7.1.
Reservation of Rights. Subject to the limited rights expressly
granted hereunder, We and Our
licensors and Content Providers
reserve all of Our/their right, title and interest in and to the
Services
and Content, including all of Our/their related
intellectual property rights. No rights are granted to You
hereunder
other than as expressly set forth herein.
7.2. Access
to and Use of Content. For the duration of the subscription period
of the Services and
subject to Your payment obligations, You
have the right to access and use applicable Content solel y
for Your business
operations subject to the terms of applicable Order Forms, this
Agreement and the
Documentation. You may allow Your Users to
use the Services for this purpose and You are
responsible for
Your Users' compliance with this Agreement and the Order Form.
7.3. License to Host Your Data and Applications. To enable
Us to provide You and/or Your Users with the
Services, You
grant Us, Our Affiliates and applicable contractors a worldwide,
limited-term license to
use, process, host, copy, transmit
and display Your Data, and any Non-Porte Applications and
program
code created by or for You using a Service or for use by You with
the Services, in
accordance with this Agreement. Subject to
the limited licenses granted herein, We acquire no right,
title
or interest from You or Your licensors under this Agreement in or
in relation to any of Your Data,
Non-Porte Application or
such program code. If Your Data includes third party programs, You
agree
that We may allow providers of such third party
programs to access the Your Data, as required for
the
interoperation of such third party programs with the Services. We
will not be responsible for any
use, disclosure, modification
or deletion of Your Data resulting from any such access by third
party
program providers or for the interoperability of such
third party programs with the Services.
7.4. License
to Use Feedback. You grant to Us and Our Affiliates a worldwide,
perpetual, irrevocable,
royalty-free license to use and
incorporate into Our and/or Our Affiliates' services any
suggestion,
enhancement request, recommendation, correction
or other feedback provided by You or Your
Users relating to
the operation of Our or Our Affiliates' services.
7.5.
Federal Government End Use Provisions. We provide the Services,
including related software and
technology, for ultimate
federal government end use solely in accordance with the following:
Government
technical data and software rights related to the Services include
only those rights
customarily provided to the public as
defined in this Agreement. This customary commercial license
is
provided in accordance with FAR 12.211 (Technical Data) and FAR
12.212 (Software) and, for
Department of Defense
transactions, DFAR 252.227-7015 (Technical Data - Commercial Items)
and
DFAR 227.7202-3 (Rights in Commercial Computer Software
or Computer Software
Documentation). If a government agency
has a need for rights not granted under these terms, it
must
negotiate with Us to determine if there are acceptable terms for
granting those rights, and a
mutually acceptable written
addendum specifically granting those rights must be included in any
applicable
agreement.
8. CONFIDENTIALITY
8.1. Definition of
Confidential Information. "Confidential Information" means all
information (whether or not
recorded in documentary form, or
stored on any magnetic or optical disk or memory) disclosed by a
party
("Disclosing Party") to the other party ("Receiving Party"),
whether orally or in writing, that is
designated as
confidential or that reasonably should be understood to be
confidential given the
nature of the information and the
circumstances of disclosure. Your Confidential Information includes
Your
Data; Our Confidential Information includes the Services and
Content; and Confidential
Information of each party includes
the terms and conditions of this Agreement and all Order Forms
(including
pricing), as well as business and marketing plans, trade secrets
including, without
limitation, technology and technical data
or information and know-how relating to the business of
each
party, product plans and designs, and business processes disclosed
by such party. However,
Confidential Information does not
include any information that (i) is or becomes generally known to
the
public without breach of any obligation owed to the Disclosing
Party, (ii) was known to the
Receiving Party prior to its
disclosure by the Disclosing Party without breach of any obligation
owed
to the Disclosing Party, (iii) is received from a third
party without breach of any obligation owed to the
Disclosing
Party, or (iv) was independently developed by the Receiving Party.
8.2. The Receiving Party will use the same degree of care
that it uses to protect the confidentiality of its
own
confidential information of like kind (but not less than reasonable
care) to (i) not use any
Confidential Information of the
Disclosing Party for any purpose outside the scope of this
Agreement
and (ii) except as otherwise authorized by the
Disclosing Party in writing, limit access to Confidential
Information
of the Disclosing Party to those of its and its Affiliates'
employees and contractors who
need that access for purposes
consistent with this Agreement and who have signed confidentiality
agreements
with the Receiving Party containing protections not materially less
protective of the
Confidential Information than those herein.
Neither party will disclose the terms of this Agreement or
any
Order Form to any third party other than its Affiliates, legal
counsel and accountants without the
other party's prior
written consent, provided that a party that makes any such
disclosure to its
Affiliate, legal counsel or accountants
will remain responsible for such Affiliate's, legal counsel's or
accountant's
compliance with this "Confidentiality" section. Notwithstanding the
foregoing, We may
disclose the terms of this Agreement and
any applicable Order Form to a subcontractor or Non-
Porte
Application Provider to the extent necessary to perform Our
obligations to You under this
Agreement, under terms of
confidentiality materially as protective as set forth herein.
8.3. Compelled Disclosure. The Receiving Party may disclose
Confidential Information of the Disclosing
Party to the
extent compelled by law to do so, provided the Receiving Party
gives the Disclosing
Party prior notice of the compelled
disclosure (to the extent legally permitted) and reasonable
assistance,
at the Disclosing Party's cost, if the Disclosing Party wishes to
contest the disclosure. If
the Receiving Party is compelled
by law to disclose the Disclosing Party's Confidential Information
as
part of a civil proceeding to which the Disclosing Party
is a party, and the Disclosing Party is not
contesting the
disclosure, the Disclosing Party will reimburse the Receiving Party
for its reasonable
cost of compiling and providing secure
access to that Confidential Information.
9. REPRESENTATIONS, WARRANTIES, EXCLUSIVE REMEDIES AND
DISCLAIMERS
9.1. Representations. Each party
represents that it has validly entered into this Agreement and has
the
legal power to do so.
9.2. Our Warranties.
We warrant that during an applicable subscription term (a) this
Agreement, the
Order Forms and the Documentation will
accurately describe the applicable administrative, physical,
and
technical safeguards for protection of the security,
confidentiality and integrity of Your Data, (b)
We will not
materially decrease the overall security of the Services, (c) the
Services will perform
materially in accordance with the
applicable Documentation, and (d) subject to the "Integration with
Non-Porte
Applications" section above, We will not materially decrease the
overall functionality of the
Services. If the Services
provided to You were not performed as warranted, You must promptly
notify
Us by providing written notice to Us that describes
the deficiency in the Services.
9.3. Disclaimers.
EXCEPT AS EXPRESSLY PROVIDED HEREIN, NEITHER PARTY MAKES ANY
WARRANTY
OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE
INCLUDING
FOR SOFTWARE, HARDWARE, SYSTEMS, NETWORKS, AND EACH PARTY
SPECIFICALLY
DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY
OF
MERCHANTABILITY, SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR
PURPOSE
OR NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED
BY APPLICABLE LAW.
CONTENT IS PROVIDED "AS IS," EXCLUSIVE OF
ANY WARRANTY WHATSOEVER. EACH PARTY
DISCLAIMS ALL LIABILITY
AND INDEMNIFICATION OBLIGATIONS FOR ANY HARM OR DAMAGES
CAUSED
BY ANY THIRD-PARTY HOSTING PROVIDERS.
9.4 No
Guarantee. WE DO NOT GUARANTEE THAT (A) THE SERVICES WILL BE
PROVIDED ERRORFREE
OR UNINTERRUPTED, OR THAT WE WILL CORRECT
ALL SERVICES ERRORS, (B) THE
SERVICES WILL BE COMPATIBLE
WITH, OR WILL OPERATE IN COMBINATION WITH YOUR
CONTENT OR
YOUR APPLICATIONS, OR WITH ANY OTHER HARDWARE, SOFTWARE,
SYSTEMS
OR DATA NOT PROVIDED BY US, AND (C) THE SERVICES WILL MEET YOUR
REQUIREMENTS,
SPECIFICATIONS OR EXPECTATIONS. YOU ACKNOWLEDGE AND AGREE
THAT
WE DO NOT CONTROL THE TRANSFER OF DATA OVER COMMUNICATIONS
FACILITIES,
THE INTERNET, AND THAT THE SERVICES MAY BE
SUBJECT TO LIMITATIONS, DELAYS, AND
OTHER PROBLEMS INHERENT
IN THE USE OF SUCH COMMUNICATIONS FACILITIES. WE ARE
NOT
RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGE
RESULTING
FROM SUCH PROBLEMS. WE ARE NOT RESPONSIBLE FOR ANY
ISSUES RELATED TO THE
PERFORMANCE, OPERATION OR SECURITY OF
THE SERVICES THAT ARISE FROM YOUR DATA,
YOUR CONTENT, YOUR
APPLICATIONS OR THIRD PARTY CONTENT. WE DO NOT MAKE ANY
REPRESENTATION
OR WARRANTY REGARDING THE RELIABILITY, ACCURACY,
COMPLETENESS,
CORRECTNESS OR USEFULNESS OF THIRD PARTY CONTENT, AND
DISCLAIM
ALL LIABILITIES ARISING FROM OR RELATED TO SUCH THIRD PARTY
CONTENT.
10. MUTUAL INDEMNIFICATION
10.1.
Indemnification by Us. We will defend You against any claim,
demand, suit or proceeding made or
brought against You by a
third party alleging that any Service infringes or misappropriates
such third
party's intellectual property rights (a "Claim
Against You"), and will indemnify You from any damages,
attorney
fees and costs finally awarded against You as a result of, or for
amounts paid by You under
a settlement approved by Us in
writing of, a Claim Against You, provided You (a) promptly give Us
written
notice of the Claim Against You within two (2) working days of
receipt of the Claim Against
You, (b) give Us sole conduct
and control of the defense and settlement of the Claim Against You
(except
that We may not settle any Claim Against You unless it
unconditionally releases You of all
liability), and (c) give
Us all reasonable assistance and cooperation as We may require from
You, at
Our expense. If We receive information about an
infringement or misappropriation claim related to a
Service,
We may in Our discretion and at no cost to You (i) modify the
Services so that they are no
longer claimed to infringe or
misappropriate, without breaching Our warranties under "Our
Warranties"
above, (ii) obtain a license for Your continued use of that Service
in accordance with this
Agreement, or (iii) terminate Your
subscriptions for that Service upon 30 days' written notice and
refund
You any prepaid fees covering the remainder of the term of the
terminated subscriptions. The
above defense and
indemnification obligations do not apply to the extent a Claim
Against You arises
from Content, a Non-Porte Application or
Your use of the Services in violation of this Agreement, the
Documentation
or applicable Order Forms. For avoidance of doubt, We will not
indemnify you to the
extent that an infringement claim is
based on third party content or any material or data from a third
party
source that is accessible to You within or from the Services (eg. a
third party webpage
accessed via a hyperlink). We will not
indemnify You for infringement caused by Your actions against
any
third party if the Services as delivered to You and used in
accordance with the terms of this
Agreement would not
otherwise infringe any third party intellectual property rights. We
will not
indemnify You for any intellectual property
infringement claim(s) known to You at the time the
Services
are purchased.
10.2. Indemnification by You. You will
defend Us against any claim, demand, suit or proceeding made or
brought
against Us by a third party alleging that any of Your Data
infringes or misappropriates such
third party's intellectual
property rights, or arising from Your use of the Services or
Content in
violation of the Agreement, the Documentation,
Order Form or applicable law (each a "Claim Against
Us"), and
You will indemnify Us from any damages, attorney fees and costs
finally awarded against
Us as a result of, or for any amounts
paid by Us under a settlement approved by You in writing of, a
Claim
Against Us, provided We (a) promptly give You written notice of the
Claim Against Us, (b) give
You sole control of the defense
and settlement of the Claim Against Us (except that You may not
settle
any Claim Against Us unless it unconditionally releases Us of all
liability), and (c) give You all
reasonable assistance, at
Your expense.
10.3. Exclusive Remedy. This Section 10
states the indemnifying party's sole liability to, and the
indemnified
party's exclusive remedy against, the other party for any type of
claim described in this
Section 10.
11. LIMITATION OF LIABILITY
11.1. Limitation
of Liability. This section sets out Our entire financial liability
(including any liability for acts or
omissions of Our
employees, agents, consultants or Affiliates) to You in respect of
(a) any breach of
this Agreement, (b) any use made by You of
the Services, and (c) any representation, statement or
tortious
act or omissions (including negligence) arising under or in
connection with this Agreement.
IN NO EVENT SHALL THE
AGGREGATE LIABILITY OF US TOGETHER WITH ALL OF OUR
AFFILIATES
ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE TOTAL AMOUNT
ACTUALLY
PAID BY YOU AND YOUR AFFILIATES TO US FOR THE SERVICES UNDER THE
ORDER
GIVING RISE TO THE LIABILITY IN THE TWELVE MONTHS PRECEDING THE
FIRST
INCIDENT OUT OF WHICH THE LIABILITY AROSE. THE
FOREGOING LIMITATION WILL APPLY
WHETHER AN ACTION IS IN
CONTRACT OR TORT AND REGARDLESS OF THE THEORY OF
LIABILITY,
BUT WILL NOT LIMIT YOUR AND YOUR AFFILIATES' PAYMENT OBLIGATIONS
UNDER
THE "FEES AND PAYMENT" SECTION ABOVE.
11.2.
Exclusion of Consequential and Related Damages. IN NO EVENT WILL WE
OR ANY OF OUR
AFFILIATES HAVE ANY LIABILITY ARISING OUT OF OR
RELATED TO THIS AGREEMENT FOR ANY
LOST PROFITS, REVENUES,
GOODWILL, LOSS OF CORRUPTION OF DATA OR INFORMATION,
OR ANY
INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, COVER, BUSINESS
INTERRUPTION
OR PUNITIVE DAMAGES, WHETHER AN ACTION IS IN CONTRACT OR TORT
AND
REGARDLESS OF THE THEORY OF LIABILITY, EVEN IF WE OR OUR AFFILIATES
HAVE BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE
FOREGOING DISCLAIMER WILL NOT
APPLY TO THE EXTENT PROHIBITED
BY LAW.
11.3 Prohibition of Bringing an Action
Against Us. No action, regardless of form, arising out of
transactions
occurring under or contemplated under this Agreement may be brought
by You or Your
Affiliates against Us more than 6 years after
the cessation or termination of the Services pursuant to
this
Agreement.
12. TERM AND TERMINATION
12.1 Term of
Agreement. This Agreement commences on the date You first accept it
and continues until
all subscriptions for the Services
hereunder have expired or have been terminated.
12.2.
Term of Purchased Subscriptions. The term of each subscription
shall be as specified in the
applicable Order Form. Except as
otherwise specified in an Order Form, subscriptions will
automatically
renew for additional periods equal to the expiring subscription
term, unless either party
gives the other notice of
non-renewal at least 48 hours before the end of the relevant
subscription
term. Except as expressly provided in the
applicable Order Form, renewal of promotional or one-time
priced
subscriptions will be at Our applicable list price in effect at the
time of the applicable renewal.
Notwithstanding anything to
the contrary, any renewal in which subscription volume for any
Services
has decreased from the prior term will result in
re-pricing at renewal without regard to the prior term's
per-unit
pricing. Any mid-cycle renewal of subscription with new selected
plan will result in carrying
forward the previous plan
remaining per-unit pricing balance.
12.3.
Termination. A party may terminate this Agreement for cause (i)
upon 30 days written notice to the
other party of a material
breach if such breach remains uncured at the expiration of such
period, or
(ii) if the other party becomes the subject of a
petition in bankruptcy or any other proceeding relating
to
insolvency, receivership, liquidation or assignment for the benefit
of creditors.
12.4. Refund or Payment upon
Termination. If this Agreement is terminated by You in accordance
with
Section 12.3 (Termination), We will refund You any
prepaid fees covering the remainder of the term of
all Order
Forms after the effective date of termination. If this Agreement is
terminated by Us in
accordance with Section 12.3, You will
pay any unpaid fees covering the remainder of the term of all
Order
Forms. In no event will termination relieve You of Your obligation
to pay any fees payable to Us
for the period prior to the
effective date of termination.
12.5. Your Data
Portability and Deletion. Upon the termination of this Agreement,
You will no longer have
rights to access or use the Services.
Upon written request by You made within 30 days after the
effective
date of termination or expiration of this Agreement however, We
will make Your Data
available to You for export or download
as provided in the Documentation. After such 30-day period,
We
will have no obligation to maintain or provide any of Your Data,
and as provided in the
Documentation, will thereafter delete,
destroy or otherwise render inaccessible any of Your Data in
Our
systems or otherwise in Our possession or control, unless legally
prohibited.
12.6. Surviving Provisions. The sections
titled "Fees and Payment," "Proprietary Rights and Licenses,"
"Confidentiality,"
"Disclaimers," "Mutual Indemnification," "Limitation of Liability,"
"Refund or Payment
upon Termination," "Customer Data
Portability and Deletion," "Removal of Content and Non-Porte
Applications,"
"Surviving Provisions" and "General Provisions" will survive any
termination or
expiration of this Agreement.
13. WHO YOU ARE CONTRACTING WITH, NOTICES, GOVERNING LAW AND
JURISDICTION
13.1. You are contracting with Porte,
Inc., 6200 Stoneridge Mall Road, Suite 300, Pleasanton, CA 94588,
U.S.A.,
Attn.: General Manager.
13.2. You are contracting
with Porte Pte Ltd., 52 Ubi Ave #01-33/34/35, The Frontier,
Singapore 408867,
Singapore, Attn.: General Manager.
13.3.
Manner of Giving Notice. Except as otherwise specified in this
Agreement, all notices related to this
Agreement will be in
writing and will be effective upon (a) personal delivery, (b) the
second business
day after mailing, or (c), except for notices
of termination or an indemnifiable claim ("Legal Notices"),
which
shall clearly be identifiable as Legal Notices, the day of sending
by email. Billing-related
notices to You will be addressed to
the relevant billing contact designated by You. All other notices
to
You will be addressed to the relevant Services system
administrator designated by You.
13.4. Agreement to
Governing Law and Jusrisdiction.
13.5. No Agency. For
the avoidance of doubt, We are entering into this Agreement as
principal and not as
agent for any other Porte company.
Subject to any permitted Assignment under Section 14.4, the
obligations
owed by Us under this Agreement shall be owed to You solely by Us
and the obligations
owed by You under this Agreement shall be
owed solely to Us.
14 DATA PROTECTION
14 .1. Each
party shall only use information, including any personal data, for
the purposes for which it was
disclosed by the other party.
In any event, You warrant that You are at all times in compliance
with
the Singapore Personal Data Protection Act 2012 and its
subsidiary legislation, rules and guidelines.
15. SECURITY
15.1 We maintain physical,
electronic and procedural safeguards to protect the confidentiality
and
security of personal information transmitted to us. To
help guard your information, we use Secure
Sockets Layer
(SSL). SSL encrypt your payment account information such as credit
card number or
bank account number so only Porte is able to
decode your information. Porte sends notifications for
any
changes done to the each party's account information. We also ask
each party to carefully
review their account and immediately
report any unexpected activity.
15.2 Each party shall
take measure to help protect personal information in their account,
including the
following:
● Install the latest
security updates and anti-virus software on your computer to help
prevent
malware and viruses
● Reset your email
account password
● Use complex passwords (a minimum of
8 alpha/numeric case sensitive and special characters
combinations)
●
Do not use the same password on more than one website
●
Do not share your password with others
● Password
protect your personal mobile device(s)
● Sign out/log
off website sessions so that your session is closed and cannot be
accessed by
another user on the same computer, especially
when using a public computer or terminal
15.3 Each
party shall have options to select payment providers such as
PayPal, credit card gateway, or
other financial institutions.
User is giving security authorization to Porte where one or more
connections
shall be established with selected payment providers to complete
user's requested
action within the application. User shall
agree to follow security and privacy policy of both Porte and
payment
providers.
15.4 All security and access rights to
payment providers are governed by terms and conditions of the
payment
providers.
16. GENERAL PROVISIONS
16.1. Export
Compliance. The Services, Content, other technology We make
available, and derivatives
thereof may be subject to export
laws and regulations of the United States and other jurisdictions.
Each
party represents that it is not named on any U.S. government
denied-party list. You shall not
permit Users to access or
use any Service or Content in a U.S. embargoed country (currently
Cuba,
Iran, North Korea, Sudan, Syria or Crimea) or in
violation of any U.S. export law or regulation.
16.2.
Anti-Corruption. You agree that You have not received or been
offered any illegal or improper bribe,
kickback, payment,
gift, or thing of value from any of Our employees or agents in
connection with
this Agreement. Reasonable gifts and
entertainment provided in the ordinary course of business do
not
violate the above restriction. If You learn of any violation of the
above restriction, You will use
reasonable efforts to
promptly notify Our Legal Department.
16.3 Entire Agreement and Order of Precedence. This Agreement is the
entire agreement between You and Us regarding Your use of Services
and Content and supersedes all prior and contemporaneous agreements,
proposals or representations, written or oral, concerning its
subject matter. Except as otherwise provided herein, no
modification, amendment, or waiver of any provision of this
Agreement will be effective unless in writing and signed by the
party against whom the modification, amendment or waiver is to be
asserted. The parties agree that any term or condition stated in
Your purchase order or in any other of Your order documentation
(excluding Order Forms) is void. In the event of any conflict or
inconsistency among the following documents, the order of precedence
shall be: (1) the applicable Order Form, (2) this Agreement, and (3)
the Documentation.
16.4. Assignment. Neither party may
assign any of its rights or obligations hereunder, whether by
operation of law or otherwise, without the other party's prior
written consent (not to be unreasonably withheld); provided,
however, either party may assign this Agreement in its entirety
(together with all Order Forms), without the other party's consent
to its Affiliate or in connection with a merger, acquisition,
corporate reorganization, or sale of all or substantially all of its
assets. This Agreement will bind and inure to the benefit of the
parties, their respective successors and permitted assigns.
16.5.
Relationship of the Parties. The parties are independent
contractors. This Agreement does not create a partnership,
franchise, joint venture, agency, fiduciary or employment
relationship between the parties.
16.6. Third-Party
Beneficiaries. There are no third-party beneficiaries under this
Agreement.
16.7. Waiver. No failure or delay by either
party in exercising any right under this Agreement will constitute a
waiver of that right.
16.8. Severability. If any
provision of this Agreement is held by a court of competent
jurisdiction to be contrary to law, the provision will be deemed
null and void, and the remaining provisions of this Agreement will
remain in effect.